Privacy Policy

Last updated: 24 September 2026

Health & Sci Town respects your privacy. This policy explains what personal information we collect when you use healthandscitown.co.uk or join our community, why we collect it, and your rights.

1. Who we are

Health & Sci Town is responsible for your personal information. You can contact us about privacy at [your email].

2. What we collect

When you join our community, sign up for updates, register for an event or contact us, we may collect your name, email address, age or age range, your school, college, university or course, your career interests, your location (such as your town or borough), and anything you choose to tell us in forms or messages.

When you visit our website, we may automatically collect your IP address, device and browser type, the pages you visit, and information from cookies.

If you buy anything from us, your payment is handled securely by our payment provider. We never see or store your full card details.

3. How we use it

We use your information to set up and manage your membership, run events and opportunities you sign up for, reply to your messages, keep our community safe, improve our website, and send you updates if you have agreed to receive them.

We only use your information when the law allows it. That means when it's needed to provide what you signed up for, when you have given consent (for example, to our newsletter), when we have a legitimate reason such as keeping the community safe, or when the law requires it.

We will never sell your personal information.

4. Who we share it with

We only share your information with trusted services that help us run Health & Sci Town, such as our website provider (Squarespace), email and newsletter tools, payment providers, and the platforms we use for our online community. They may only use your information to provide their service to us.

For events run with partners, we only share the details needed to run the event, and we tell you beforehand. We may also share information with the authorities if the law requires it or if someone's safety is at risk.

Some of these services store data outside the UK, including in the United States. When this happens, we make sure your information is protected as UK law requires.

5. How long we keep it

We keep your information only as long as we need it. Membership details are kept while you are a member and for up to 2 years afterwards. Newsletter details are kept until you unsubscribe. Payment records are kept for 6 years, as UK tax law requires. After that, we delete your information or make it anonymous.

6. Young people

Our community is for people aged 13 and over. If you are under 13, please do not sign up or send us your information. If you are under 18, we encourage you to talk to a parent or guardian before joining. We collect only what we need from younger members and never use their information for targeted advertising.

7. Your rights

You have the right to ask for a copy of your information, correct it, delete it, limit or object to how we use it, or have it moved to another organisation. Where we rely on your consent, you can withdraw it at any time, for example by unsubscribing from our emails.

To use any of these rights, email [your email]. It's free, and we'll respond within one month.

8. Cookies

Our website uses essential cookies that it needs to work properly. We only use analytics or marketing cookies if you agree to them through our cookie banner. You can change your choices at any time through the cookie settings on our site or in your browser.

9. Keeping your information safe

We use trusted providers, secure connections and limited access to protect your information. If a data breach puts you at risk, we will tell you and the Information Commissioner's Office (ICO) where required.

10. Complaints

If you're unhappy with how we've handled your information, please contact us first at [your email] so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

11. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.